This post, or I should say these posts are back from July 2008 when we bought our first air compressor and the drama that ensued.. rather long winded, however the moral of the story, for those that can't be bothered in the whole story is...if buying one from overseas ALWAYS check that the voltage is compatible with the country which you live.. it won't say it usually, you have to check yourself or ask!! :)
Our poor little burnt our compressor :(
My husband can draw so beautifully, but between playing WOW and work he never seems to get time anymore I wanted to get his enthusiasm with art going again.
As he used to talk about an airbrush kit he used to have when he was little and seemed really excited when he would talk about it so I suggested that we get one again and he should get into it.
Well, I found at a discount site Crazy Prices or something an airbrush and a compressor, cheap no name but I figured that there wasn't really much to go wrong with them and for the price who cares, great to start with.
HOWEVER, in the meantime as I told my husband to do some research on what we would need he came across some videos etc of this airbrush guy, he has a ton of them and also a forum.
Well the guy seemed so knowledgeable that my husband said that we should buy HIS airbrush kit from HIS company.
I didn't want to dull his enthusiasm so I just went along with it.
We paid around $200 (I think it was more than that because I know I had some credit already on my paypal).. anyway... I thought "ok it has to come from far away and he will be confident in it and if things go wrong he won't say "stupid cheap airbrush" etc.
Well I have to say that the postage was super fast from being so far away.
But here is where it goes sour.
The plug on the socket was funny pronged thing, so we went to our local Dick Smiths and bought an adapter. Yay we can use it!
My husband was all excited, I got his little "work area" ready and left him to it, I am sitting at the computer and everything just goes off, I thought "oh shit" and ran into the garage to see if everything was ok , only to find my husband yelling at me "open the garage door" as flames are roaring out of this little box of naughtiness.
I got the door open he dragged it outside buy the cord and I ran to the kitchen for the extinguisher; We got it out and nothing or no-one was harmed (luckily!)
So I email the place we bought it from, and send them photos, also explain that we paid for and ordered the next model up airbrush, the more expensive one, the easier to clean one.
The guy asked me to call them and they would fix it up, HA I replied that I could tell them everything over emails but if they really needed to talk to me here is my number (call America!! PFFT he can call me if emails are not good enough).
Anyway he sent another email asking me what voltage we have here (in Aus) and after a little research I find out the 240V's come out of our sockets where only 110 come out of the ones in the states (no wonder they don't have all the neat gadgets we have here!)
Anyways so I email him back and was honest with him about it all, I said not to worry about the compressor as I was just over dealing with it and it was both our fault, mine for not knowing and theirs for not giving some kind of warning to overseas customers. But I said I would still like the difference between what we paid for the better airbrush and the cheaper one that we received back.
Well I have heard nothing back. yay! I'll update if I do, but I doubt it, however I am going to give the benefit of the doubt and contact them again n a month if I get no satisfaction I will be letting you all know where NOT to buy from ;)
So after the hassles with the first airbrush set from overseas and seeing the disappointment on my husbands face, determined I decided to order the cheap set I had seen in the first place!
No big long story here, it all worked out fine, received fast and works great.
The moral of the story is.... haha well true though, you should always go with your gut ;)